Trending & popular questions
Membership and payments
Membership freezes and changes
Membership payments
- I cancelled my membership Direct Debit directly through my online banking. How do I reactivate my membership?
- Can I change my bank details or the date of my Direct Debit?
- Who can I contact if I have questions about my membership?
- What additional benefits do I get as a Better member?
- Can I get a refund for my membership?
New memberships
- Can I try out the facilities before I commit to a membership?
- How are we supporting asylum seekers in Belfast?
- How are we supporting refugees resettling in England and Wales
- How do I join as a new member?
- Are there any setup fees?
- What are my membership options?
- Can I see the leisure centre before joining?
- How long does my membership last?
- Do you offer discounts for students, NHS workers or corporate memberships or concessionary memberships?
- Do you have any membership offers or discounts?